Sandy Kemsley is an independent analyst and systems architect, specializing in business process management, Enterprise 2.0, enterprise architecture and business intelligence. She also writes the great blog, Column 2 on “BPM, Enterprise 2.0 and technology trends in business.” In the blog Sandy provides links to stuff she finds interesting and her own summary.
The longer posts include a lot of event commentary. I liked her summary of a recent Gartner webinar covering what to do in your first 100 days as a BP Director. Just like the first 100 days of a presidency, this time period sets the tone for BPM efforts. The Gartner content was sound, but Sandy added that the actions are more likely to take 18 months rather than three. She said that the complete webinar is likely available for replay and Gartner has two BPM conferences coming up: February 23-25 in London, and March 23-25 in San Diego.
There was also a useful case study on BPM at West Bend Insurance. To be able to better compete in the small business market they used BPM with a focus on reducing the quote-to-issue time from days or weeks down to just minutes or hours. The case study webinar was sponsored by a BPM vendor but as Sandy wrote, “the BPM philosophy and agile methods that they used can be used with pretty much any BPM product: that’s more an issue of corporate culture than the specific product, as long as it provide model-driven process development.”
Sandy has been in the IT space for over 20 years including time at IBM. Since 2001, she has been a maintained a consulting practice as a BPM architect, performing engagements for financial services and insurance organizations across North America, and as an analyst working with BPM vendors. She also creates and delivers BPM and related training courses. So if you are looking at some ways to achieve business-driven improvements in IT, take a look (and so will we).
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