Here at iTKO we know better than anyone that software development and testing is not all fun and games. But it can be pretty funny when you look at this dialogue between our little avatars Cass (QA) and Eric (Developer) - a back-and-forth that we've lived and seen played out in IT departments and software development shops around the world. See anything familiar here?
We find in most enterprise software shops, as many as 60% of bugs reported by QA are not accepted or rejected by Development as invalid or "not repeatable." An amazing amount of time is wasted on issue acceptance and defect resolution processes. This is exactly why we came up with LISA Pathfinder, which allows any tester to immediately capture and report an issue with just one "alt-click."QA teams need to focus on testing functionality, not attempting to make the case to development whether or not a bug actually exists. And Developers need the full transparency of a complete stack trace - not just what the tester saw on the screen, but every single thing happening behind the browser, and repeated in the exact state that reported error condition occurred. We hope you like the video and maybe see a parallel in your own organization!
Love this Jason you always manage to put complex and sensitive material into a fun package for our consumption.
We should point out that when you say "stack trace" you didn't mean just a call tree from a programming point of view... You mean you can trace thru the whole stack of systems involved in the architecture.
Pathfinder expands beyond boundaries of individual applications and traces across the whole environment.
Posted by: John Michelsen | September 13, 2010 at 12:09 PM