Most of us ITKOers are just back from our very first CA World -- and it couldn't have been a more exciting time, as we see LISA solutions becoming a key part of of the CA family of solutions and optimizing the application lifecycle for a whole new set of customers. Thanks to everyone who visited our booth and attended our fun outdoor reception Monday night.
The pinnacle of the conference, for me at least, was the ITKO Customer Session on Tuesday, where some of our leading customers at HSBC, IBM Global Services, Sprint and SoCal Edison shared their real-world stories and results of implementing LISA to eliminate constraints from their application lifecycles.
Highlights included:
- An estimated 50% faster time to market for new product/functionality delivery across the board - meeting management's critical requirement for more agile innovation.
- As much as 94-99.6% faster system testing cycles. The customer said "I would have reported 100% improvement because of the level of automation, but nobody would have believed me!"
- For 2000+ development and test resources, increased the availability of environments to consistently identify defects 2 phases earlier (40-70% cycle time reduction), and realized ROI within 30 days.
One of the coolest things we've ever seen came up in the last spot - a fun internal education videos SCE's Hector Sotelo showed here during his talk - "I Need An Environment":
After the session there were some great questions for the group -- and, not unexpectedly, a healthy degree of skepticism from the audience that Service Virtualization and automation with LISA could yield huge results like saving $12M in infrastructure costs, 50% faster time to delivery and 99%+ faster regression and integration test cycles.
But this session was not ITKO telling the story - it was a real LISA customer panel that has been there, and done that -- and the consensus was that while the software does a lot - is is still people that must make the change. The challenges of realizing optimization in the software lifecycle aren't technical in most cases. The panel explained how they got the buy-in and adoption of not just one development or test team, but IT ops, management, and the line of business that depends on software for its offerings. Anyway, this was a very compelling session to hear, so expect some more observations about it and plans for more customer sessions in the future. We'll let you know when more videos and material from CA World 2011 become available.
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